Shipping Policy
Last Updated: 20 August, 2026
At Sneekz, we are dedicated to providing a reliable and hassle-free shipping experience for our customers throughout the United States. We understand how important it is to receive your order on time, and we work hard to ensure that every package is processed and delivered as efficiently as possible. Please review the information below to understand how our shipping process works.
Shipping Coverage
Sneekz currently ships to all eligible residential and commercial addresses within the United States.
At this time, we do not offer international shipping. Orders can only be delivered to valid U.S. addresses. If international shipping becomes available in the future, updates will be posted on our website.
Order Processing Time
All orders are processed within 1–2 business days (Monday through Friday) after payment has been successfully received and verified.
- Order Cut-Off Time: 5:00 PM Eastern Time (ET)
- Orders placed before the cut-off time are typically processed on the same business day whenever possible.
- Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next available business day.
Please note that processing time is separate from shipping and delivery time.
Shipping Time
Once your order has been processed and shipped, delivery generally takes 5–8 business days.
Estimated Delivery Timeline
| Stage | Time |
|---|---|
| Processing Time | 1–2 Business Days |
| Transit Time | 5–8 Business Days |
| Total Estimated Delivery Time | 6–10 Business Days |
While we strive to meet these delivery estimates, actual delivery times may vary due to carrier delays, severe weather conditions, holidays, high shipping volumes, or other factors beyond our control.
Shipping Costs
We are pleased to offer Free Standard Shipping on all orders delivered within the United States.
There are no hidden shipping fees, and the shipping cost displayed during checkout will accurately reflect any applicable charges.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Tracking details allow you to monitor your shipment’s progress and estimated delivery date. Please allow up to 24–48 hours for tracking information to become active after receiving your shipping confirmation email.
If you do not receive tracking information within a reasonable period after your order ships, please contact our support team for assistance.
Address Accuracy
Customers are responsible for ensuring that all shipping information entered during checkout is complete and accurate.
Please carefully verify your:
- Full Name
- Shipping Address
- Apartment or Unit Number
- City, State, and ZIP Code
- Contact Information
Sneekz cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
If you notice an error in your shipping details after placing an order, please contact us immediately. We will do our best to update the information before the order is shipped.
Delayed Shipments
Although most orders arrive within the estimated delivery window, occasional delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- Carrier service interruptions
- Holiday shipping volume
- Customs or regulatory inspections (if applicable)
- Natural disasters or other unforeseen events
If your order has not arrived within the expected timeframe, please contact us and we will gladly assist in tracking your shipment.
Lost Packages
If your tracking information shows that your package has been delivered but you cannot locate it, we recommend:
- Checking around your property and mailbox.
- Contacting household members or neighbors.
- Reaching out to the shipping carrier directly.
If you are still unable to locate your package, please contact our support team and we will help investigate the issue with the carrier.
Damaged or Incorrect Items
We carefully inspect orders before shipment; however, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Our team will review your request and work with you to find an appropriate resolution.